We want you to enjoy products from peiker CEE for as long as possible. However, if something goes wrong, it may be covered by the warranty. Products from peiker CEE come with a 2-year warranty (valid from the date of purchase). During this time, you – the customer – are entitled to submit a complaint about any defects to us, the manufacturer.
If the defect resulted from faulty components or poor manufacturing quality (in the case of products shipped from the factory), we will repair the product or replace it free of charge. You must keep your receipt if you would like to be able to make a claim in these circumstances.
Opening the product yourself, replacing parts or using the product incorrectly will invalidate the warranty.
If you have any technical problems, please contact our support team at firstname.lastname@example.org.
Download the Returnform: Returnform